|Dear Sunstate Hobie Customer,
To best serve their customers Hobie have a range of support options available so you can quickly find answers to questions 24-7.
STEER LINE ADJUSTMENTS
Hobie have put together a great video about steering line adjustments. As kayaks heat and cool, they expand or contract in length. This can cause steering systems to become looser or tighter. When steering lines are too tight, the steering can become very stiff and not responsive. We suggest reviewing steering adjustment procedures included in product manuals and YouTube video.
HOBIE PRODUCT SUPPORT WEBSITE
Hobie support is available on our public website at https://www.hobie.com/au/en/support/. There is a wide variety of support documents and videos available.
Access support by product type and model by going to hobie.com/support then choose your product. We also have support for older discontinued products by scrolling down the support landing page to the discontinued section. Our support area contains items such as manuals, quick start guides, parts guides, how-to videos, repair instructions, accessory instructions, and more.
Example Support Pages:
HOBIE YOUTUBE CHANNEL
Example: How To Install Anchor Trolley Kit on a Hobie Pro Angler Series Kayak
HOBIE USER FORUMS
Exchanging ideas and finding help from other consumers is the primary purpose of our Hobie Forums. The forums are monitored by Hobie staff to help answer questions and receive consumer feedback about our products world wide. We also have FAQ answer pages organized by product type.
PARTS AND ACCESSORY SEARCH TOOL
On this public page, easily find parts and accessory items by partial description or part number. Results will show part number, description, and a photo of the item(s) or category, if available.
Obviously you are welcome to call us at the shop !!!
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